Original Publishing Date: 

2023-08-07

Symptoms

After upgrading to UX1MP-7.2.1707, unable to resume reseller's marketplace where it shows the same error as per the following article: Resume Marketplace Failed With Error "You need to restart 'UX1 Marketplace [GUID] Plan indexer task". 

Even after applying the same steps as per the article, the same error still persist.

On marketplace connector log, retrieve by using kubectl logs ux1-marketplace-connector-yyyy-zzzz, we can see the following OutOfMemory error:

2023-08-07T05:51:14.074451683Z stdout F 2023-08-07 05:51:14.074 +00:00 [INF] [no-tran] Route matched with {action = "UpdateIndex", controller = "Search"}. Executing controller action with signature Microsoft. AspNetCore.Mvc.IActionResult UpdateIndex(System.String, Boolean) on controller Endpoint.Controllers.SearchController (endpoint-app). 2023-08-07T05:51:14.074572459Z stdout F 2023-08-07 05:51:14.074 +00:00 [INF] [no-tran] Async task 'updateIndex' was failed 2023-08-07T05:51:14.075702183Z stdout F 2023-08-07 05:51:14.075 +00:00 [ERR] [no-tran] System.AggregateException: One or more errors occurred. (Exception of type 'System.OutOfMemoryException' was thrown.) 2023-08-07T05:51:14.075732029Z stdout F ---> System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown. 2023-08-07T05:51:14.075738802Z stdout F at System.Collections.Generic.Dictionary`2.Initialize(Int32 capacity) in /_/src/System.Private.CoreLib/shared/System/Collections/Generic/Dictionary.cs:line 475 2023-08-07T05:51:14.075743911Z stdout F at System.Collections.Generic.Dictionary`2.TryInsert(TKey key, TValue value, InsertionBehavior behavior) in /_/src/System.Private.CoreLib/shared/System/Collections/Generic/Dictionary.cs:line 480 2023-08-07T05:51:14.07574835Z stdout F at System.Collections.Generic.Dictionary`2.System.Collections.IDictionary.set_Item(Object key, Object value) in /_/src/System.Private.CoreLib/shared/System/Collection

Cause

Software related issue #CMP-10795 where plan indexer task consume huge memory.

Resolution

Fixes has been released in UX1 Marketplace 7.4.1871.

Please evaluate the release and consider to upgrade to this version to avoid the issue.