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Popular Articles

How to completely remove an APS 1.2 Application from OA

Original Publishing Date: 2020-01-22 Question How to completely remove an APS 1.2 Application
Understanding Ticket Impact and Urgency

CloudBlue Support has introduced a new way to determine the Priority of tickets by focusing on Impac
CloudBlue SaaS Ticket Severity

Severity level indicates the relative impact of an issue on our customer’s systems or business proce
How to restart CloudBlue Commerce system services: UI, Management Node, Agents

Original Publishing Date: 2020-01-23 Resolution UI (Graphical User Interface, Control Panel):
Migrating Dummy Gate Subscriptions

Original Publishing Date: 2023-08-29 Starting with version 21.0, CloudBlue no longer suppor