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Error "Value cannot be null. (Parameter 'stringToEscape')" during search in UX1 Martketplace

Modified on: Tue, 30 Jan 2024 1:11 PM

Symptoms


When trying to search the marketplace with specific keyword, for example "Google", the UX1 marketplace returns an error:

Value cannot be null. (Parameter 'stringToEscape')


There is also a referral plan that contains that specific string, in this example "Google One".


Cause


Software related issue #CMP-11342 where referral plan causing error on search result page, due to referral plan does not have a valid APS UID.


Resolution


For temporary workaround, please hide referral plan from "Service Plan" page in "Sales Channel" in UX1.

For permanent resolution, please check with your TAM to further track the status of the issue #CMP-11342.