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Prices doubled for all customers in UX1 marketplace

Modified on: Fri, 17 Nov 2023 1:14 PM
Original Publishing Date:
2023-09-15

Symptoms

All customers see doubled prices in UX1 marketplace.

Cause

Incorrect configuration.

Resolution

In customer's CP, add some product to the cart and open the cart to see price breakdown.

It may clarify where the doubled prices are coming from.


Example:


In the above example first part comes from subscription period:

And second part comes from resource rate period (in some cases it will be just resource rate, if no periods):