Prices doubled for all customers in UX1 marketplace
Modified on: Fri, 17 Nov 2023 1:14 PMOriginal Publishing Date:
2023-09-15
2023-09-15
Symptoms
All customers see doubled prices in UX1 marketplace.
Cause
Incorrect configuration.
Resolution
In customer's CP, add some product to the cart and open the cart to see price breakdown.
It may clarify where the doubled prices are coming from.
Example:
In the above example first part comes from subscription period:
And second part comes from resource rate period (in some cases it will be just resource rate, if no periods):