Partial Upgrade Tool - Unable to create order list

Modified on: Fri, 17 Nov 2023 1:14 PM

Original Publishing Date:
2023-07-06

Symptoms

From Operations (OA) side > Services, open "Partial Upgrade Tool" throws an internal 500 error:

RequestError: Unable to load /aps/2/resources/3d7163c3-877a-45fb-8b78-e5c84ca4437b/getPartialUpgradeOperations status: 500
com.ingrammicro.imcp.library.application.exception.ApplicationException: com.ingrammicro.imcp.library.aps.exception.APSInvocationException: Incorrect Response from APS Controller '{"error":"com.ingrammicro.billing.aps.exception.APSError","packageId":"bcbf431d-ed81-4887-9ac2-67c12eada03a","message":"Unable to create order list","http_request":"GET https://ordermanagement:8081/rest/order-management/6cf7f966-056f-40b0-b331-fe20394367bd/orders?and(like(partial_upgrade_operation_id,sub*),like(partial_upgrade_operation_id,*plan*))","pkgId":"bcbf431d-ed81-4887-9ac2-67c12eada03a"}', Status Code is '500'

Cause

Attribute partial_upgrade_operation_id is not configured in Billing panel.

Resolution

Create attribute as explained on the documentation: Deploying Partial Upgrade Tool.