+1 (855) 920-2583
Login

LMT_008 Change Action cannot have same quantity as previous action

Modified on: Fri, 17 Nov 2023 1:14 PM
Original Publishing Date:
2023-06-03

Symptoms


Try to place Change Order shows error message in UX1 panel:


Error message can be also shown in the browser console under the estimate request:

Rating Engine call error: HTTP server returns error with code 500: LMT_008 :: Change Action cannot have same quantity as previous action
HTML


Cause


It is caused by software issue with id #RE-2586.

When subscription is changed and resource downgraded on the same order Rating Engine does not generate new SETUP FEE for target resource. 


Resolution


Issue #RE-2586 will be fixed in Rating Engine version 1.22

Please, kindly contact CloudBlue Technical Support for further assistance.