LMT_008 Change Action cannot have same quantity as previous action
Modified on: Fri, 17 Nov 2023 1:14 PMOriginal Publishing Date:
2023-06-03
2023-06-03
Symptoms
Try to place Change Order shows error message in UX1 panel:
Error message can be also shown in the browser console under the estimate request:
Cause
It is caused by software issue with id #RE-2586.
When subscription is changed and resource downgraded on the same order Rating Engine does not generate new SETUP FEE for target resource.
Resolution
Issue #RE-2586 will be fixed in Rating Engine version 1.22.
Please, kindly contact CloudBlue Technical Support for further assistance.