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PPR import has no response at all

Modified on: Fri, 17 Nov 2023 1:14 PM
Original Publishing Date:
2023-04-21

Symptoms

PPR import has no response at all. No error, notification or summary  is shown at all.

At the same time, in the inhouse-product log it is indicated that the import actually failed with exception(s).


Cause

The issue is caused by software-related issue, OA-31988 "Error message are not displaying in UX1 new experience".


Resolution

Please contact your Technical Account Manager to clarify the status of the software-related issue.

Workaround: Turn off "New Experience" featur on UX1 as below: