[Fixed in CBC 21.10] PLM product upgrade task fails - Table Service Plan doesn't contain row with id

Modified on: Tue, 13 Feb 2024 8:42 PM

Original Publishing Date:

2023-02-09

Symptoms

Task "Execute operation '/appDetails/PRD-xxx-xxx-xxx/upgrade' ... on resource application ..." fails with the error like this:

'500 Internal Server Error' received from 'POST https://inhouse-products:8081/rest/application/af344767-b39d-41d0-aa4a-8d7015f98b54/appDetails/PRD-814-505-018/upgrade': com.ingrammicro.imcp.library.application.exception.ApplicationException: com.ingrammicro.imcp.library.aps.exception.APSInvocationException: Incorrect Response from APS Controller '{"error":"com.ingrammicro.imcp.library.aps.exception.APSError","packageId":"0633e970-8570-4187-8f3b-36f83feed828","message":"Table Service Plan doesn't contain row with id 5123602. \nError Code: 0x85c20417.\nReport ID: 5680985\n","http_request":"PUT https://inhouse-products:8081/rest/pdiProduct/9b5f1fbd-6211-46d0-a304-a28c6a9dd8dc"}', Status Code is '500'

Cause

Service plan was removed from the UI but a corresponding pdiPlan resource is still present on APS bus.

Resolution

This issue OA-29722 has been fixed in CBC 21.10.

Please consider upgrading to the latest version.

For applying an internal w/a please contact Technical Support.

Internal article.