Symptoms

I placed a order, subscription was created, then i canceled the order, now the subscription is still available, but disabled. However, i'd like to remove the subscription. How can i do this?

Cause

Resolution

1. Open PBA.
2. Cancel subscription.
3. Wait while cancellation order will be processed (usually it happens within 5 minutes)
4. Destroy subscription.

Note: Do NOT remove subscription directly from POA to prevent problems with synchronization.

Internal content