Office 365: "Disabled" subscriptions are displayed on the "Licenses" tab of CCPv1

Original Publishing Date:
2020-01-22

Symptoms

Office 365 subscriptions in Disabled (OA) and Terminated \ Stopped (BA) state are displayed on the Licenses tab of CCPv1.

The following error appears on attempt to manage them:

{ "code": 500, "message": "You have no active license associated with the subscription. The upgrade is only possible for a single active license per subscription.", "additionalNonlocalizableMessage": "" }

Same time, they are hidden in CCPv2 user interface - as it expected.

Cause

Subscriptions in Disabled state are not filtered and displayed in CCPv1.

Feature Request #PFR-1598: "Office 365: Hide "Disabled" subscriptions from the "Licenses" tab, which returned by "getMSSubscriptionsInfoFast" method" has been addressed to Odin Development team.

Resolution

Contact pta@odin.com or TAM to trace the status of the Feature Request.