Task "APS application 'APPLICATION NAME', id , instance : executing configuration script" fails with "No such file or directory"

Original Publishing Date:
2020-01-22

Symptoms

Task for site applications (Joomla, Wordpress, etc.) "APS application 'APPLICATION NAME', id *, instance *: executing configuration script" fails with error:

lstat /var/www/vhosts/2/WEBSPACE_ID/webspace/siteapps/WordPress-***/scripts: No such file or directory

Scripts directory is missing in site application folder:

#ls /var/www/vhosts/2/WEBSPACE_ID/webspace/siteapps/WordPress-***/
htdocs images test

Cause

Task Dumping content of scripts directory for instance of APS site application with id *** in some cases executes with success without creating scripts folder on web server. The issue has been reported to the development team as APS-17526 and fixed in OA 5.5 update 8 https://cbportal.freshservice.com/support/solutions/articles/23000096902.

Resolution

Schedule update of OA to version 5.5 update 8 or later. Workarounds:

Check task parameters - if task executes configuration script with argument "remove" and there are tasks to remove application files and database in task manager then this failed task can be canceled.
Another workaround is to copy application zip archive from /usr/local/pem/APS/packages/, extract scripts folder from archive and copy it to webspace folder.